Privacy Policy for Users

Your privacy is important to us. This document explains how your personal information is collected, used, and safeguarded when you interact with our site and services.

Information We Collect

We gather only the information needed to provide consultation services and improve user experience.

• Contact details such as your name, email address, and optional phone number provided during inquiries.
• Details about your budget or negotiation concerns when you request our recommendations.
• Technical data, including your device type, browser, and access times, for site performance.
• Usage data gathered through cookies and similar technologies for analysis and improvement.

How We Use Information

Your information is used strictly for communication and provision of advisory services.

• To respond to your consultation requests and inquiries.
• To improve our advisory approach based on anonymised user trends and feedback.
• For internal security monitoring and site optimisation.
• To comply with Australian privacy and legal requirements.

Legal Basis for Processing

Data is processed in accordance with Australian privacy laws and with your consent where needed.

We rely on your consent and our legitimate interest in delivering and improving our advisory services while ensuring compliance with all applicable regulations.

Information Sharing

Your personal data is shared only as required to support advisory delivery.

• Where necessary, with select advisors involved in the requested negotiations and consultations.
• With analytics tools, ensuring personal data is anonymised and protected.
• With authorities or regulators as required by Australian law, court order, or compliance requests.

Data Security

Your data is stored securely, and we implement appropriate organisational and technical measures to protect against unauthorised access, loss, or theft. Access is restricted to authorised personnel only.

Your Rights

You have choices about how we use your information and can request updates at any time.

• Request access to or correction of your personal information.
• Request deletion or limitation of your personal data held by us.
• Withdraw your consent for data usage at any point, subject to legal requirements.
• Complain to the OAIC if you believe your data privacy rights have been infringed.

Cookies and Tracking

We use cookies for performance analysis and basic site functionality. You can manage or block cookies in your browser settings.

Read our Cookie Policy Read our Cookie Policy

Contact Us

To exercise your privacy rights or learn more about these practices, please reach out to our team.

Privacy Policy Changes

Updates may be made periodically. We will inform users of material changes, with changes effective once published here.